COST ASSISTANCE

Afford a new knee? This, you can do

Figuring out costs for joint replacement can feel overwhelming, but starting with the basics makes it easier

A real Personalized Knee® experience

A real Personalized Knee® experience

Talk with your insurance provider. Ask what’s covered, so there are no surprise plot twists.

Learn about your benefits coverage for care before and after your surgery.

If you’re not sure how to reach your provider, try checking your insurance website or doing a quick online search for their contact details. 

Here’s a list to get you started:

Questions to ask your insurance provider

 
It’s important to understand your coverage. Talk to your insurance or benefits provider to clarify what is and isn’t covered. 
Get all the information you need by contacting Zimmer Biomet's certified insurance professionals to answer questions about policies and coverage by contacting:
Reimbursement Hotline
 
Monday through Friday

866-946-0444

reimbursement@zimmerbiomet.com

Start by asking

  • Is the procedure covered?
  • Are there any exclusions for this surgery?
  • Are my surgeon and hospital in-network?
  • What’s covered for recovery, like physical therapy, home healthcare, or rehab? How many sessions and for how long?
  • Do I need pre-approval to ensure coverage?

Additional costs

Additional costs may apply depending on your health and recovery needs at the time of surgery. This can include things like at-home care or special equipment to help you heal, such as walkers or raised toilet seats. Some of these items can be rented, and many can be purchased using your HSA or FSA funds.

Items may include:

  • Safety bars or rails
  • Grab bars for bathrooms
  • Shower benches 
  • Mobility scooters
  • Walkers or
canes
  • Lift chairs or recliners

FSA, Flexible Spending Account; HSA, Health Savings Account.

A real Personalized Knee® experience

VETERANS

Explore your benefits

If you’re a veteran looking for details about medical coverage for Zimmer Biomet products, the VA healthcare system may help cover some or all of the costs for knee replacement surgery.

Coverage depends on your eligibility and disability status. The best place to start is with your healthcare or insurance provider. They can walk you through your options.

For more resources tailored to veterans and total knee replacement, visit:
The Arthritis 
Foundation
The Veteran’s Health Library